Privacy Policy

Effective Date: March 1, 2025

Introduction

melioraquinx ("we," "our," or "us") is committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding personal data when you visit our website at melioraquinx.com or use our financial education services.

This policy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and applies to all personal information we collect about you. We believe in empowering individuals with knowledge about their financial future while respecting their privacy rights.

Information We Collect

We collect various types of information to provide you with our financial education services and improve your learning experience:

Personal identification information including your name, email address, phone number, and residential address
Educational background and financial knowledge level to customize your learning path
Website usage data including pages visited, time spent on site, and interaction patterns
Device information such as browser type, operating system, and IP address
Communication preferences and marketing consent status
Payment information when you enroll in our educational programs
Feedback and survey responses to improve our services

How We Use Your Information

Your personal information helps us deliver meaningful financial education experiences. We use this information for several specific purposes that directly benefit your learning journey.

We personalize your educational content based on your financial knowledge level and learning preferences. This ensures you receive relevant materials that match your current understanding and goals. We also use your information to communicate important updates about your courses and send educational resources that complement your learning.

Additionally, we analyze usage patterns to improve our platform's functionality and develop new educational content that addresses common financial questions. Your payment information is processed securely to manage your course enrollments and provide access to premium educational materials.

Information Sharing and Disclosure

We maintain strict controls over how your personal information is shared. We never sell your personal data to third parties or use it for purposes unrelated to our educational mission.

We may share your information with trusted service providers who help us deliver our educational services, such as payment processors, email service providers, and learning management system providers. These partners are contractually bound to protect your information and can only use it for the specific services they provide to us.

In certain circumstances, we may disclose your information if required by law, court order, or government regulation. We may also share information if necessary to protect our legal rights or prevent fraud. If melioraquinx undergoes a business transition such as a merger or acquisition, your information may be transferred as part of that transaction, but the same privacy protections will continue to apply.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information:

Access Right

You can request access to the personal information we hold about you, including details about how we collect, use, and disclose this information.

Correction Right

You can request corrections to any personal information that is inaccurate, out-of-date, incomplete, or misleading.

Erasure Right

In certain circumstances, you can request deletion of your personal information, subject to legal and legitimate business requirements.

Objection Right

You can object to certain uses of your personal information, particularly for direct marketing purposes.

To exercise any of these rights, contact our Privacy Officer using the details provided below. We'll respond to your request within 30 days and may need to verify your identity before processing your request.

Data Security and Protection

Protecting your personal information is fundamental to our operations. We implement comprehensive security measures designed to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Our security framework includes encrypted data transmission using SSL technology, secure server infrastructure with regular security updates, and restricted access controls ensuring only authorized personnel can access your information. We conduct regular security assessments and maintain incident response procedures to address any potential security issues promptly.

Despite our robust security measures, no internet transmission is completely secure. We encourage you to take steps to protect your account information, including using strong passwords and logging out of shared computers.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements.

Information Type Retention Period Reason for Retention
Account Information 7 years after account closure Legal compliance and tax requirements
Course Progress Data 5 years after course completion Certification verification and support
Marketing Communications Until consent is withdrawn Ongoing communication preferences
Website Analytics 26 months Service improvement and analysis

When retention periods expire, we securely delete or anonymize your personal information. You can request earlier deletion of your information, subject to any legal obligations we may have to retain it.

International Data Transfers

Some of our service providers may be located outside Australia. When we transfer your personal information overseas, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.

We only work with international providers who demonstrate adequate privacy protections and who contractually agree to handle your information in accordance with Australian privacy principles. Countries where your information might be processed include the United States and Singapore, where our cloud infrastructure and educational platform providers are located.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. Essential cookies are necessary for basic website functionality, while analytics cookies help us understand how visitors interact with our site.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website features. We don't use cookies for advertising purposes or share cookie data with advertising networks.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "Effective Date" at the top of this policy indicates when the most recent changes were made.

Privacy Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact our Privacy Officer:

melioraquinx Privacy Officer
81-89 Brisbane Street
Hobart TAS 7000, Australia

Email: privacy@melioraquinx.com
Phone: +61 408 282 122

We're committed to addressing your privacy concerns promptly and transparently.